When a crisis hits, it's too late to figure out what to do. Your business or organization's reputation and future hinges on your response. You need to be ready. This high-energy presentation takes a practical, real-world approach to developing and implementing a crisis-communication plan that works.
Presented by James O'Connor, Executive Director, University Relations, University of Northern Iowa
Required: Windows® 2000 or newer, XP Home, XP Pro, 2003 Server, Vista
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