2011 Disaster Resources
This page is archived for historical purposes and is no longer being maintained or updated.


Below is information and links related to the flooding situation along the Missouri River and some of its tributaries.

Business Damage Survey

Counties Affected by Missouri River Flooding


State of Iowa 

State of Nebraska

Federal Resources

Assistance for Citizens

Iowa Concern Hotline: Citizens in the affected areas may call the Iowa Concern Hotline at 800.447.1985. The Iowa Concern Hotline is available 24 hours a day, 7 days a week. All calls are free and confidential.

2-1-1: Residents may also call 2-1-1 with questions or concerns about the flooding situation. 2-1-1 connects callers to information about critical health and human services available in their community.

For Deaf/Hard of Hearing Citizens:  For TTY/ASCII call 7-1-1 or 800.435.2942 for voice, call 800.735.2943 Please have the telephone number you wish to call ready in advance. For additional information on how to use the Relay Iowa service, visit www.relayiowa.com.

For Spanish-speaking Citizens: Relay Iowa offers Spanish relay service (Relé de Iowa también ofrece servicio de retransmisión en español.)

Donations During Disasters

The National Donations Management Network is a FEMA supported system that is managed by The Aid Matrix Foundation. Donations needed in Iowa by the Voluntary Organizations Active in Disasters are listed on Aid Matrix and partners can respond to those needs by clicking here.

Financial Contributions Are Preferred

Cash donations help to avoid the labor and expense of sorting, packing, transporting and distributing donated goods, and relief agencies can use cash to meet survivors' specific needs more quickly.

Donate through an Experienced Disaster Relief Organization

Relief agencies prefer the versatility of cash donations; however, some have the infrastructure in place to store and distribute donated goods. To prevent waste, donations of goods should be made only to agencies that have requested specific items.

Confirm the Need before Collecting

Donors should be wary of anyone who claims that "everything is needed." Many groups have been disappointed that their efforts and the goods they collected were not appreciated. A community hit by a disaster, however, does not have the time, manpower or money to dispose of unneeded donations. Get precise information and confirm the need before collecting any donated goods. 

Volunteers During Disasters

Both during and after a disaster, people naturally want to help and will flock from all over to assist their neighbors, friends, and even complete strangers. A good volunteer management plan should be in place to mobilize these unaffiliated/spontaneous volunteers. Good volunteer organization and coordination is done best at the local level. However, there are resources that can help you develop a plan and respond in times when local efforts and resources are exhausted.

The Iowa Commission on Volunteer Service is the state agency responsible for coordinating unaffiliated volunteers statewide during times of disaster in responding to requests for assistance by emergency management officials and directing pre-registered disaster volunteers to local volunteer reception centers.

Please register at https://volunteer.truist.com/icovs/volunteer/register/ to receive updates and information on any volunteer opportunities as they are identified.

Safeguard Iowa Partnership encourages individuals to volunteer and be trained with a recognized, nonprofit organization involved in disaster response and recovery prior to the next disaster event. There are many organizations and faith-based groups in your community that have active disaster programs and need volunteers.


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